Privacy & Cookies Policy
At softlytoys.com, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data when you visit our website or interact with our services.
Information We Collect
We may collect personal information when you:
- Place an order
- Create an account
- Subscribe to our newsletter
- Contact customer support
- Participate in surveys or promotions
This information may include your name, email address, shipping address, payment details, and browsing behavior.
How We Use Your Information
Your data helps us:
- Process and fulfill orders
- Improve our products and services
- Personalize your shopping experience
- Send marketing communications (if you opt in)
- Prevent fraud and enhance security
Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences
- Analyze website traffic
- Enhance user experience
- Deliver targeted advertisements
You can manage cookie settings in your browser, but disabling them may affect website functionality.
Sharing Your Information
We do not sell your personal data. However, we may share it with trusted third parties, such as:
- Payment processors
- Shipping carriers
- Marketing service providers
- Legal authorities (if required by law)
Data Security
We implement industry-standard measures to protect your information, including encryption and secure servers.
Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your data
- Opt out of marketing communications
- Restrict or object to data processing
- Request data portability
To exercise these rights, please contact us.
Policy Updates
We may update this policy periodically. Any changes will be posted on our website.
For more details, visit SoftlyToys.com.